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HP Selling HP Business Service Management Solutions Sample Questions:
1. With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?
A) director of mobile applications
B) director of applications monitoring
C) director of service management
D) director of performance testing
2. Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?
A) Connecting an IT management process with a business objective and a measureable benefit.
B) Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
C) Illustrating similar customer success cases and determining which best matches the customer's priority need.
D) Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
3. Due to which Operations Analytics feature does HP have a distinct market advantage compared to primary competitor products?
A) robust API
B) SaaS offering
C) model driven solution
D) reporting
4. With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?
A) director of mobile applications
B) director of distributed systems
C) director of service management
D) manager of applications support
5. With which persona should a salesperson discuss centralizing infrastructure monitoring around a common tool set?
A) director of operations
B) director of mobile applications
C) director of applications monitoring
D) director of performance testing
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |

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