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Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. Which two transfer types are used by Cisco Unity Connection to process more calls quickly? (Choose two.)

A) Release to Switch
B) No Holding Transfer
C) Supervise Transfer
D) Release to VPIM
E) Say Good-Bye

2. A user reports that when they are using Cisco Unified Personal Communicator, their status does not change when they are on the phone. What is the typical cause of this issue?

A) Cisco Unified Presence is not enabled for the line.
B) The username or password is invalid.
C) The Cisco Unified Presence account is locked out.
D) Cisco Unified Presence is not enabled for the user.
E) The user is not associated with the line.

3. In Cisco Unified Communications Manager presence with SIP, if the presence entity resides within the Cisco Unified Communications Manager cluster, how does Cisco Unified Communications Manager respond to a SIP line-side presence request?

A) by using the Cisco Unified Presence PUBLISH Trunk service parameter on Cisco Unified Communications Manager to associate the user with a line appearance
B) by sending a SIP NOTIFY message to the presence watcher to indicate the current status of the presence entity
C) by sending SCCP messages to the presence watcher to indicate the current status of the presence entity
D) by sending a SIP SUBSCRIBE message to the presence watcher to request the presence status of the indicated presence entity

4. Which protocol is used for handling communication between Cisco Unified Presence and Cisco Unified Communications Manager?

A) Session Initiation Protocol
B) Simple Mail Transfer Protocol
C) Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions
D) Internet Relay Chat
E) Internet Message Access Protocol
F) Post Office Protocol version 3

5. What is the procedure for importing users from Cisco Unified Communications Manager Express into Cisco Unity Express?

A) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the web administrator username and password, and click Synchronize Information under the Administration menu to import up to 200 users from Cisco Unified Communications Manager Express.
B) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the CLI administrator username and password, and use the CLI synchronization command under telephony-services to import as many users as are supported by Cisco Unified Communications Manager Express.
C) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the web administrator username and password, and click Synchronize Information under the Administration menu to import as many users as are supported by Cisco Unified Communications Manager Express.
D) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the CLI administrator username and password, and use the CLI synchronization command under telephony-services to import up to 200 users from Cisco Unified Communications Manager Express.
E) Create the username and password in Cisco Unified Communications Manager Express, configure Cisco Unity Express with the web administrator username and password, and click Synchronize Information under the Administration menu to import up to 100 users from Cisco Unified Communications Manager Express.

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