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IBM C1000-169 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operations | 19% | - Storage replication and failure domains - Operational Readiness Review (ORR) - Service roles and application deployments - High availability, backup, and data recovery |
| Security on IBM Cloud | 8% | - SRE role in security monitoring - User security policies and SIEM - Security issue recognition and response |
| Incident Management and Post-Incident Reviews | 12% | - Post-incident review concepts - Problem management and root cause analysis - Key incident management tenets and toolchain |
| Troubleshooting and Runbooks | 19% | - Troubleshooting VSIs, VMware, and Internet services - Troubleshooting role and techniques - Block storage troubleshooting - IBM Cloud Code Engine basics |
| Observability Topics | 18% | - Automated application monitoring and logging - Benefits and methods of monitoring and observability - Metrics, traces, and alert tools |
| SRE Fundamentals and Terminology | 15% | - Monitoring types and techniques - Four golden signals and troubleshooting basics - Define key SRE responsibilities and principles - Foundational reliability and resiliency techniques - Compare SLOs, SLIs, and SLAs |
| Deployments | 9% | - Zero-downtime deployment models - Infrastructure as Code with Schematics - Continuous integration, delivery, deployment |
IBM Cloud Associate SRE V2 Sample Questions:
What are various troubleshooting techniques used by SREs? (Select all that apply)
- A. Rebooting the system as the first step
- B. Using debugging tools and diagnostic commands
- C. Manual intervention in all cases
- D. Checking logs and system metrics
Correct Answer: B,D 🗳️
Which of the following are benefits of reliability and resiliency in system design? (Select all that apply)
- A. Simplified system architecture and deployment
- B. Enhanced customer satisfaction and loyalty
- C. Reduced downtime and improved user experience
- D. Increased costs and higher maintenance efforts
Correct Answer: B,C 🗳️
Which technique for Root Cause Analysis involves asking "why" repeatedly to delve deeper into the underlying causes of an incident?
- A. Incident Escalation Matrix
- B. 5 Whys technique
- C. Ishikawa diagram (Fishbone diagram)
- D. Fault Tree Analysis
Correct Answer: B 🗳️
Which infrastructure is commonly used to ensure high availability of applications?
- A. Virtual machines with low memory capacity
- B. Multiple servers in different data centers
- C. Single server without any redundancy
- D. Multiple servers in the same data center
Correct Answer: B 🗳️
Which of the following best describes the purpose of an Incident Management process?
- A. To prevent incidents from occurring
- B. To restore services to normal operation as quickly as possible
- C. To identify root causes of incidents
- D. To communicate with customers about ongoing incidents
Correct Answer: B 🗳️

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