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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura Core Architecture | 20% | - Deployment models - System architecture overview - Component roles and interactions |
| Fundamental Voice Network Processes & Standards | 20% | - RTP/media streams - QoS and voice quality - SIP protocol fundamentals |
| Call and Message Flows | 20% | - Registration and authentication - SIP trunking and interworking - Call routing and session management |
| Maintenance, Troubleshooting & Recovery | 15% | - Monitoring and logging - Fault isolation and resolution - Backup, restore and disaster recovery |
| Avaya Aura Core Components | 25% | - Session Manager - Media Server and Gateways - System Manager - Communication Manager |
Avaya Aura® Core Components Support Certified Sample Questions:
1. Refer to the Exhibit.
What happens when a call is made from AST 1011111 to AST 1011112? (Choose three.)
A) In step 2, Avaya Aura Session Manager (SM) matches 1011111 with a Communication Profile, and uses the defined Originating Application Sequence to route the call to Avaya Aura Communication Manager.
B) In step 2, the Avaya Aura Session Manager (SM) uses a dial pattern and routing policy to route the call to Avaya Aura Communication Manager (CM).
C) In step 1, when 1011111 draws dial tone it sends an Invite to Avaya Aura Session Manager (SM) with the Request URI containing 1011111.
D) In step 4, Avaya Aura Communication Manager (CM) sets up the media path between the two endpoints.
E) In step 5, the call is terminated by either endpoint or by a network failure.
F) In step 3, Avaya Aura Communication Manager (CM) sends SIP Options to 1011112 looking for a
200 ok response to check it is reachable.
2. Refer to the Exhibits.

What is the main difference between the SIP call flow made from an Avaya Communicator Remote Worker and the call flow made from a 96X1 telephone Remote Worker?
A) The 96X1 telephone Remote Worker requires registration to Avaya Aura Session Manager.
B) The Communicator registers to Avaya Session Border Controller for Enterprise (SBCE).
C) Avaya Aura Communication Manager processes full call model for the SIP-to-Communicator call flow.
D) Avaya Aura Communication Manager processes half-call model for the SIP-to-SIP call flow.
3. What is the name of the packet capturing utility embedded in most Linux Servers, including Avaya Aura Communication Manager (CM)?
A) pcap
B) snort
C) tshark
D) cshark
E) wshark
4. A customer called Avaya Support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya Support determined that the number of telephones exceeded the capacity the system could support. Which pre-implementation step was omitted?
A) Verifying that the version installed is compatible with existing versions.
B) Testing all third-party equipment and software.
C) Providing accurate licensing specifications.
D) Ensuring that the hardware meets the requirements.
E) Accessing support.avaya.com to verify customer systems compatibility.
5. What happens if Session Manager cannot find a matching SIP Communication Profile for a user in its SIP registry when that user tries to make a SIP call?
A) Session Manager attempts to create a new SIP Communication Profile for the user.
B) Network Routing Policy (NRP) is consulted for further routing instructions.
C) The caller receives a busy tone.
D) The call is sent to Communication Manager to check if the number dialed exists in CM's call routing tables.
E) The call is routed to voicemail to check if the extension is associated with a mailbox.
Solutions:
| Question # 1 Answer: A,C,D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |

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