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ISEB CITP-001 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Management | 20% | - ITIL service lifecycle and processes - Service level management and continuity - Information security and compliance - Incident, problem, and change management |
| Topic 2: Strategy and Architecture | 20% | - Governance frameworks (COBIT, TOGAF) - Technology roadmaps and investment planning - Enterprise and solution architecture principles - IT strategy alignment with business goals |
| Topic 3: Solution Development and Implementation | 20% | - Software development lifecycles (Agile, Waterfall, DevOps) - Security and quality assurance - Data management and integration - Design, testing, and deployment practices |
| Topic 4: Management Support and Professional Issues | 20% | - Financial and resource management - Professional ethics and code of conduct - SFIA skills framework and CPD - Legal, regulatory, and data protection (GDPR, etc.) |
| Topic 5: Business Change | 20% | - Business analysis and requirements engineering - Benefits realization and risk assessment - Change management methodologies - Stakeholder engagement and communication |
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