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Huawei H19-304 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Basic Call Services and Deployment | 25% | - Intra-office and inter-office call routing - Auto-attendant and voice mail services - Number conversion and dial plan design |
| Product Specifications and Competitive Advantages | 10% | - Huawei UC product portfolio - Solution comparison and advantages |
| Unified Communications Basic Concepts | 20% | - Key protocols and standards - Unified communications architecture and evolution - TDM and VoIP fundamentals |
| Advanced Services and Solution Design | 20% | - Typical pre-sales case analysis - Network planning and deployment considerations - Unified communication value-added services |
| Huawei eSpace IPT Solution Overview | 25% | - IAD and IP terminal devices - Solution positioning and application scenarios - U1900 series gateway features |
Huawei Certified Pre-sales Associate-Unified Communications Sample Questions:
Huawei UC system and enterprise OA system integration, the business capabilities that can be provided include: () (multiple choice of this question)
- A. Instant messaging, voice
- B. User status presentation
- C. Conference management
- D. Enterprise Address Book Integration
The customer sends an email to the Huawei contact center. When the customer receives the reply from the agent, what is the sender address of the reply email? ()
- A. Official email address of the company
- B. A random email address
- C. Agent's own email address
- D. Agent's own receiving email address
7900 series phone which keys can achieve the status of the ability to display: () (multiple choices of this question)
- A. Soft keys on the screen
- B. Line button
- C. Expansion board programmable keys
- D. Voice message button
The enterprise switchboard business is the console service, but the name is different and the content provided is exactly the same. ()
- A. FALSE
- B. TRUE
Which of the following functions can be supported by the eSpace Desktop and the IP phone? () (multiple choices in this question)
- A. Status synchronization
- B. Rejection
- C. Dialing
- D. Pick up
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