Microsoft Dynamics CRM 2016 Customization and Configuration (MB2-712日本語版): MB2-712 Exam

"Microsoft Dynamics CRM 2016 Customization and Configuration (MB2-712日本語版)", also known as MB2-712 exam, is a Microsoft Certification. With the complete collection of questions and answers, UpdateDumps has assembled to take you through 95 Q&As to your MB2-712 Exam preparation. In the MB2-712 exam resources, you will cover every field and category in Microsoft Dynamics CRM Certification helping to ready you for your successful Microsoft Certification.

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  • Updated on: Jul 19, 2026
  • No. of Questions: 95 Questions & Answers

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  • Updated on: Jul 19, 2026
  • No. of Questions: 95 Questions & Answers

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Microsoft MB2-712 Exam Syllabus Topics:

TopicDetails
Configure Microsoft Dynamics CRM (25%)
Configure Dynamics CRM settings-Configure auditing, document management, and collaboration; configure business units; perform user management; configure email; manage teams
Manage Dynamics CRM security-Understand security roles; define permissions and privileges; configure access levels; configure security roles; assign security roles; work with multiple security roles; manage access; manage security hierarchy
Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields (27%)
Manage Dynamics CRM entities-Manage entity ownership; manage entity properties; understand system and custom entities
Configure field customizations-Understand and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons
Implement entity relationships-Understand relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles
Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualizations (24%)
Create and manage Dynamics CRM solutions-Understand solution components; identify solution types; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions
Customize Dynamics CRM forms-Understand the form structure; build a form; use specialized form components; use access teams and sub-grids; work with navigation; understand form types; use multiple forms; implement form customizations and mobile clients
Implement Dynamics CRM views and visualizations-Understand view types; manage system, public, and personal views; create, modify, and delete views; customize views; customize charts; customize dashboards; use themes
Implement business rules, workflows, and business process flows (24%)
Implement and manage business rules-Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions
Implement and manage workflows, dialogs, and custom actions-Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
Implement and manage business process flows-Understand business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows

MB2-712 - Microsoft Dynamics CRM 2016 Customization and Configuration

The MB2-712 exam is part of the CRM Core Certification. This exam measures your ability to work with Dynamics CRM 2016.

This certification exam is targeted for professional expert in Microsoft Dynamics CRM 2016 Customization and Configuration. The certification is for administrators, system engineers, and developers expert in configure and customize Dynamics CRM with one or more years of experience. This is a list of covered topics:

  • Manage and Configure Dynamics CRM settings
  • Implement, design and Customize Dynamics CRM forms and views
  • Implement, design and manage business rules
  • Entity relationships and Configuration
  • Impement and manage business process flows
  • Field customizations

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High level topics covered by our practice test

This Web Simulator is for Candidates Consultants, technical support technicians, and system administrators. Candidates need a working knowledge of Dynamics CRM features and functionality, as well as a working knowledge of development, implementation, and data structures to model CRM business rules and workflow.

The Web Simulator will also help candidates who take this exam to find the most appropriate questions and answers regarding Microsoft Dynamics CRM 2016 use.

Reference: https://www.microsoft.com/en-hk/learning/exam-MB2-712.aspx

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Our MB2-712 exam dumps will include those topics:

  • Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualizations (24%)
  • Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields (27%)
  • Implement business rules, workflows, and business process flows (24%)
  • Configure Microsoft Dynamics CRM (25%)

For more info visit: Microsoft Official MB2-712 Exam Reference

Microsoft MB2-712日本語 Exam Syllabus Topics:

SectionObjectives
Customize Microsoft Dynamics CRM- Entity customization
  • 1. Create and modify entities
    • 2. Field and relationship configuration
      - Form and view customization
      • 1. Views and filters
        • 2. Forms design and layout
          Security and Access Control- Security roles and privileges
          • 1. Role-based security model
            • 2. Field-level security
              - Business units and teams
              • 1. Access management
                Solutions and Deployment- Solution management
                • 1. Managed and unmanaged solutions
                  - Customization deployment
                  • 1. Export and import solutions
                    Reporting and Dashboards- Dashboards
                    • 1. User and system dashboards
                      - Reports configuration
                      • 1. SQL Server Reporting Services (SSRS)
                        Configure Microsoft Dynamics CRM- Organization and environment settings
                        • 1. Business units setup
                          • 2. Currency and locale configuration
                            - System settings configuration
                            • 1. Email configuration
                              • 2. Auditing and monitoring settings
                                Workflows and Process Automation- Workflow processes
                                • 1. Automated workflows
                                  • 2. Business process flows
                                    - Business rules
                                    • 1. Client-side logic configuration
                                      Data Management- Data import and export
                                      • 1. Data import wizard usage
                                        • 2. Data mapping and transformation
                                          - Duplicate detection and data quality
                                          • 1. Duplicate detection rules

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