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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

When creating an external trunk, what protocol(s) can be selected? (Choose three.)

A. SIP
B. TCP
C. TLS
D. UDP
E. The default protocol

Question 2

Where do you configure the Auto Invite setting to send email invites automatically when users are added?

A. Admin > Account Settings > Organization
B. Admin > Account Settings > Organization Settings > Settings
C. Admin > Account Settings > Organization Settings

Question 3

Select all the sections for the standard profile page. (Choose five.)

A. HR
B. General
C. Contact Information
D. Contact
E. Skills & Certifications
F. Languages
G. Relationships

Question 4

Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?

A. Genesys Cloud 4
B. Genesys Cloud 1
C. Genesys Cloud 2
D. Genesys Cloud 3

Question 5

You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

A. Groups
B. Queues
C. Workspaces
D. People

Solutions: