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Avaya 72400X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configuration and System Management | - Dynamic Configuration Services - System Manager and AADS Configuration |
| Topic 2: Support and Troubleshooting | - Instant Messaging and Multimedia Messaging Support - Troubleshooting Connectivity and Services |
| Topic 3: Equinox and Aura Architecture | - Components of Avaya Equinox Solution - Integration with Avaya Aura® Platforms |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
A customer has hired a new system technician to support their Avaya IX Workplace solution. While troubleshooting an issue with Avaya IX Workplace AAMS, the system technician has locked the Avaya IX Workplace AAMS Server as part of the procedure, however accidentally forgot to unlock it later.
How will Clients be affected by a locked AAMS?
- A. Avaya IX Workplace clients will display the error "AAMS resource is locked".
- B. Users will be able to register on their Avaya IX Workplace Clients (Windows/Mac/iOS/Android), but not on Avaya IX Workplace for Web Clients.
- C. Calls to/from Avaya IX Workplace for Web Clients will fail.
- D. Users will not be able to register on their Avaya IX Workplace Clients (Windows/Mac/iOS/Android) and Avaya IX Workplace for Web Clients
Correct Answer: D 🗳️
A support engineer wants to set up System Manager to automatically trap/receive alarms generated by the customer's Avaya solution components and present them under Events > Alarms.
Which two products can System Manager be set to automatically trap/receive alarms using internal Serviceability Agents? (Choose two.)
- A. Avaya Aura Device Services
- B. Avaya Aura Media Server
- C. Avaya Aura Web Gateway
- D. Avaya Multimedia Messaging
Correct Answer: C,D 🗳️
Among other video-related settings on Communication Manager, which parameter on a user's station form/ endpoint profile should be set to "Y" (YES) to allow video on calls between Avaya IX Workplace Clients?
- A. Enable Video
- B. IP Video
- C. H.264
- D. Direct Multimedia
Correct Answer: B 🗳️
When troubleshooting an Avaya Equinox Conferencing solution issues related to access from the public network, debugging which component is recommended first?
- A. Session Manager
- B. Session Border Controller
- C. Avaya Aura Web Gateway
- D. Avaya Aura Communication Manager
Correct Answer: D 🗳️
Users are unable to send and receive IM/Multimedia messages. The Avaya IX Workplace Client displays the following error message:
The messaging service is not currently available. Viewing the ps.log, you find the following log entry:
[LDAP:error code 32 - No Such Object]; remaining name 'ou=USERS,dc=com'. What is causing this problem?
- A. The maximum number of subscribers has been reached.
- B. The incorrect LDAP User Search Base parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
- C. The maximum number of licensed subscribers has been reached.
- D. The incorrect Authentication Mechanism parameter is in the Client REST Authentication configuration of Avaya Presence Snap-In.
Correct Answer: B 🗳️
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