Avaya Midsize Solution Design Exam (37820X Deutsch Version): 37820X Exam

"Avaya Midsize Solution Design Exam (37820X Deutsch Version)", also known as 37820X exam, is a Avaya Certification. With the complete collection of questions and answers, UpdateDumps has assembled to take you through 66 Q&As to your 37820X Exam preparation. In the 37820X exam resources, you will cover every field and category in Avaya ACDS Certification helping to ready you for your successful Avaya Certification.

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  • Updated on: Aug 18, 2026
  • No. of Questions: 66 Questions & Answers

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  • Updated on: Aug 18, 2026
  • No. of Questions: 66 Questions & Answers

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Avaya 37820X Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: Solution Sizing and Bill of Materials- Solution Configuration
  • 1. Hardware and software selection
  • 2. System sizing methodology
  • 3. Bill of materials preparation
  • 4. Licensing requirements
Topic 2: Contact Center and Customer Experience Solutions- Customer Engagement Design
  • 1. Reporting and analytics considerations
  • 2. Agent and supervisor capabilities
  • 3. Contact center requirements analysis
Topic 3: Networking and Infrastructure Design- Infrastructure Requirements
  • 1. LAN and WAN considerations
  • 2. QoS and bandwidth planning
  • 3. Security and survivability requirements
Topic 4: Avaya Midsize Solution Portfolio- Avaya IP Office Platform
  • 1. Scalability and resiliency features
  • 2. Licensing and deployment options
  • 3. Core platform architecture
Topic 5: Unified Communications and Collaboration Design- UC Applications
  • 1. Mobility integration
  • 2. Messaging and presence
  • 3. Voice and video communications
  • 4. Conferencing solutions
Topic 6: Implementation and Migration Planning- Deployment Strategy
  • 1. Migration approaches
  • 2. Risk assessment
  • 3. Installation and rollout planning
Topic 7: Customer Business Requirements Analysis- Business Objectives and Communication Requirements
  • 1. Determine collaboration and mobility needs
  • 2. Identify customer business drivers
  • 3. Analyze user and site requirements

Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

1. Ihr Kunde möchte den Deskphone-Modus, auch Shared Control genannt, verwenden und möchte wissen, ob er eines seiner Deskphones ersetzen muss.
Welches Telefon unterstützt die gemeinsame Anrufsteuerung nicht?

A) J129
B) Serie 1100
C) DECT R4
D) Serie 1200


2. Das Avaya Vantage K155-Gerät hat einen Telefonie-Formfaktor. Was bedeutet es, einen Telefonie-Formfaktor zu haben?

A) Es hat keinen Touchscreen.
B) Es enthält keine Kamera.
C) Enthält ein herkömmliches Tastenfeld.
D) Es muss ein kabelgebundenes Mobilteil verwendet werden.


3. Sie haben Ihr Design für einen Kunden fertiggestellt, der zwei analoge Leitungen für Fax benötigt und 50 Digitaltelefone aus seinem alten System, 425 IP-Telefone (200 aus seinem alten System und 225 neue) und 50 neue mobile SIP-Benutzer wiederverwendet.
Welche Ports sind basierend auf dieser Konfiguration von Endpunkten und Benutzern erforderlich?

A) Zwei analoge Ports und 50 digitale Ports in einem IP Office 500 V2, 475 vom Kunden bereitgestellte PoE-Ports in einem Layer-2-Switch
B) Zwei analoge Ports und 50 digitale Ports In einem IP Office 500 V2-Gateway und einem IP Office-Server stellten 425 Kunden PoE-Ports in einem Layer-2-Switch bereit
C) Zwei analoge Ports und 50 digitale Ports In einem IP Office 500 V2-Gateway und einem IP Office-Server, 225 vom Kunden bereitgestellte PoE-Ports in einem Layer-2-Switch
D) Vier analoge Ports und 50 digitale Ports In einem IP Office 500 V2, 425 vom Kunden bereitgestellte PoE-Ports in einem Layer-2-Switch


4. Siehe Szenario: H&H-Ticket.

Das Unternehmen H&H Ticket möchte seine DEFINITY-Systeme durch eine Lösung ersetzen, für die es problemlos Ersatzteile und Wartung erhalten kann. Der Kundenkontakt möchte wissen, warum er zu IP Office"* und nicht zu Avaya Aura migrieren sollte.
Abgesehen davon, dass diese Lösung speziell für die Unterstützung mittelständischer Unternehmen mit bis zu 3000 Benutzern entwickelt wurde, was würden Sie ihnen sonst noch sagen?

A) IP Office Enthält integrierte Apps wie Voicemail, Audio- und Webzusammenarbeit, Mobilität, IM und Anwesenheit.
B) IP Office verwendet viele der gleichen Komponenten und Anwendungen wie SBCE und System Manager.
C) IP Office lässt sich in eine Multi-Channel-Contact-Center-Lösung integrieren, die zu Avaya Aura Contact Center migriert werden kann.
D) IP Office kann entweder in einer Nutanix- oder einer VMware-Umgebung virtualisiert werden.


5. Siehe Szenario: IT-FAC.

Sie schlagen dem Kunden vor, auf SIP-Trunks zu migrieren und einen Session Border Controller for Enterprise (SBCE) zu installieren. Ein anderer Vertriebsingenieur fragt Sie, warum das Beenden von SIP-Amtsleitungen direkt in IP Office und die Verwendung der integrierten Firewall keine bewährte Methode ist.
Was ist der Grund für die Verwendung des SBCE zur Terminierung von SIP-Trunks?

A) Es bietet Remote-Worker-Funktionalität ohne VPN für 1600 Endpunkte.
B) Es stoppt Angriffe und Hacks, bevor es in das private Netzwerk eindringt.
C) Ermöglicht die Registrierung und Authentifizierung im Kern des Netzwerks.
D) Es bietet NAT-Traversal, das mit direkter Terminierung nicht verfügbar ist.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: D

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